FAQs

Q: What forms of payment do you accept?

A: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal.

Q: What is your return policy?

A: We offer a 30-day return policy for all products purchased from our site. If you are not satisfied with your purchase, please contact our customer service team to initiate the return process.

Q: How long does shipping take?

A: Shipping times vary depending on your location and the product you have purchased. We strive to process all orders within 1-2 business days, and most orders are delivered within 5-7 business days. However, some products may take longer to arrive due to factors beyond our control.

Q: Can I track my order?

A: Yes, you can track your order using the tracking number provided in your shipping confirmation email. If you have any questions or concerns about your order, please contact our customer service team.

Q: Do you offer international shipping?

A: Yes, we offer international shipping to most countries. However, please note that shipping times and fees may vary depending on your location.

Q: How can I contact customer service?

A: You can contact our customer service team by email at hello@theinternethere.com. We are available Monday to Friday from 9am to 5pm EST.